I recently found a Salomon top, online, similar to one I got from one of my kids that I absolutely love and wear all the time. It was $59.47 with a 20% discount, bringing it down to $47.57. Shipping was free for orders over $50. Otherwise it was $7.95. So, due to the discount, I was going to have to pay shipping. 🙁
So, I called customer service and they offered to refund me the shipping cost, as a one time only courtesy. 🙂
It was worth the 5 minutes!